Terms of service

TERMS OF SERVICE

AGREEMENT TO TERMS

By utilizing the services and products offered by The Guppy Garden, you hereby consent to abide by our Terms of Service. If you do not concur with these terms, it is advised that you refrain from using our services or purchasing our products.

OUR SERVICES

The Guppy Garden functions as a platform enabling customers to procure live tropical fish and associated products. We reserve the prerogative to refuse service to any individual, at any given time, and for any reason.

ACCOUNTS

Certain features of our website may necessitate the creation of an account. It is imperative that you provide accurate, comprehensive, and up-to-date information. You alone bear responsibility for all activities carried out under your account, including all purchases made.

PAYMENTS

All prices are denoted in Australian dollars. By availing yourself of our services, you agree to remunerate all charges at the prevailing prices for your purchases, thereby authorizing us to charge your designated payment method.

DELIVERY

We will dispatch your order to the address specified during the checkout process. It is your responsibility to ensure the accuracy of this address. Any delay or failure in delivery resulting from erroneous or incomplete address information shall not be attributed to us.

RETURNS AND REFUNDS

For details pertaining to returns and refunds, kindly consult our Return Policy.

PRIVACY

To acquaint yourself with the manner in which we collect, employ, and divulge your personal information, please refer to our Privacy Policy.

INTELLECTUAL PROPERTY

The entirety of the content displayed on our website, including but not limited to text, graphics, logos, images, and software, is the exclusive property of The Guppy Garden and is safeguarded by international copyright laws.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, The Guppy Garden disclaims any liability for indirect, incidental, special, consequential, or punitive damages, as well as any loss of profits or revenues, whether incurred directly or indirectly.

CHANGES TO TERMS

We retain the right to modify these Terms of Service at our sole discretion, and such modifications shall be effective immediately. In the event of any alterations to these Terms, notice of said changes will be provided.

CONTACT US

Should you have any inquiries regarding these Terms of Service, please do not hesitate to contact us via our customer service email. or Gemma on growe@theguppygarden.com.au

By utilizing the services provided by The Guppy Garden, you acknowledge that you have thoroughly perused and consented to abide by these Terms of Service.